Welcome to Portugalize, your gateway to establishing your presence in Portugal! Portugalize is operated by Navegadores D’Equações Lda.

By agreeing to our Terms & Conditions, you are entering into an agreement between you, referred to as the “Client,” and Portugalize, referred to as the “Service Provider.” Each party may also be referred to individually as a “Party” and collectively as the “Parties.” Any individual who registers and applies for services on https://portugalize.com/ is deemed to have acknowledged and accepted our terms and conditions regarding the use and processing of personal data.

Throughout this Agreement, the following terms have the meanings specified:

2.1. Portugalize will provide services (“Services”) as described in Paragraph 4.

2.2. We commit to maintaining regular communication with the Client throughout the duration of the Agreement.

3.1. The Client agrees to provide any required documents, input, and information promptly to facilitate the provision of Services.

3.2. Client identity documents must meet specified requirements and be valid for processing to commence.

Portugalize will assist in applying for and obtaining a Portuguese taxpayer ID (Número de Identificação Fiscal or NIF) from the Tax and Customs Authority.

4.1.1. The Client confirms that they have not previously possessed, applied for, or been assigned a NIF.

4.1.2. The Client agrees to promptly notify Portugalize if their NIF status changes or if they become aware of any inaccuracies or omissions in the information provided.

4.1.3. Portugalize reserves the right to request additional documentation or information from the Client to verify their NIF status and compliance with the terms and conditions.

4.1.4. Any fees paid for NIF application assistance are non-refundable if a NIF or equivalent tax identification number has already been assigned to the Client.

4.1.5. The Client acknowledges that failure to provide requested documentation or information may result in the termination of services.

Portugalize will assist in applying for and obtaining a Portuguese social security number (Número de Identificação da Segurança Social or NISS) from the social authority (Segurança Social).

4.2.1. The Client confirms that they have not previously possessed, applied for, or been assigned a NISS.

4.2.2. The Client agrees to promptly notify Portugalize if their NISS status changes or if they become aware of any inaccuracies or omissions in the information provided.

4.2.3. Portugalize reserves the right to request additional documentation or information from the Client to verify their NISS status and compliance with the terms and conditions.

4.2.4. Any fees paid for NISS application assistance are non-refundable if a NISS or equivalent tax identification number has already been assigned to the Client.

4.2.5. The Client acknowledges that failure to provide requested documentation or information may result in the termination of services.

Portugalize will assist in applying for and opening a bank account at a bank branch.

4.3.1. The service fee does not include the initial deposit or monthly bank fees.

4.3.2. If the bank refuses or if the Client requests a refund, 50% of the service cost is refundable.

4.3.3. Current bank account turnaround time is 3-4 weeks, estimated based on provided documents and not guaranteed.

4.3.4. Portugalize cannot guarantee account opening by a specific date due to factors beyond our control, such as international customs and bank compliance.

At Portugalize, we implement rigorous verification processes to ensure the integrity and security of our services. This policy applies to all clients utilizing any service provided through our platform. The following outlines our approach to managing discrepancies and detecting potential fraud during the verification process:

5.1.1. Integrity Checks: We conduct thorough checks to identify any fraudulent patterns, including forged documents or inconsistencies in submitted information.

5.1.2. Identity Verification: Any discrepancy between a client’s live image and the photo ID will result in a temporary suspension of service pending additional verification.

5.1.3. Multiple Identity Use: Utilization of a single selfie with different IDs under various names will lead to denial of service.

5.1.4. Fraud List Screening: Clients identified on any fraud list will not be eligible for our services.

5.1.5. Document Authenticity: Submissions showing signs of alteration through editing software will be automatically denied.

5.1.6. Service Denial: Verification failure due to the reasons mentioned will result in denial of the requested service. Fees may be retained to cover processing expenses.

5.1.7. Collaboration with Authorities: Portugalize is committed to legal compliance and will cooperate with law enforcement in investigating and addressing fraudulent or illegal activities.

This policy underscores Portugalize’s dedication to maintaining a secure and trustworthy environment for all our clients across various services, including but not limited to document notarization. Our verification processes are designed to protect our clients, our platform, and government institutions from fraud and misuse.

6.1. Agreement Duration: From the Start Date until cancellation with prior notice from the Client by sending an official notice to Portugalize via email 1 month prior to the termination of this Agreement. All obligations of the Parties, including payment obligations for the Services, which have already been provided up to the date of termination of the Contract, must be performed in full.

6.2. Charges for Services: In consideration of the performance of the Services, the Client will pay Portugalize the charges (the “Charges”) plus any applicable taxes and duties.

7.1. Portugalize is released from liability for any failure or delay in the performance of obligations considering all services in case of renouncement by the compliance department or relevant institution.

7.2. In the event that a refund is deemed necessary or appropriate, Portugalize will only refund the Client an amount equal to the exact payment made by the Client for the specific service in question, without any additional percentage or compensation fees. By using our services, clients agree to this refund limitation and acknowledge that they will not be eligible for any further compensation beyond the original payment amount.

7.3. Refunds will be processed only to the same card as the Client used for the application.

Each Party represents and warrants that as of the Effective Date:

The Parties will comply with all compulsorily applicable laws, regulations, and other governmental requirements in performing their obligations under the Agreement.

10.1. The Client and Portugalize agree not to disclose to third parties information in connection with costs, expenses, ways of doing business, techniques, or any other information or document received from the other party identified in writing as confidential or as exclusive property, or otherwise received under circumstances in which the recipient would reasonably apprehend such information to be confidential, except to persons, attorneys, employees, auditors, consultants, agents, subcontractors, or other persons, with whom they have a confidential relationship or agreement (collectively, “Representatives”).

10.2. The Client and Portugalize shall each be responsible for any breach of the provisions of this Section by any of its respective Representatives. Subject to the preceding, under no circumstances may confidential information or documents be disclosed to a third party, affiliate, or person who is or is liable to be a competitor of the other Party. During the term of this Agreement and for a period of two (2) years after the expiry or early termination of this Agreement, each Party shall take all reasonable precautionary measures possible to avoid the disclosure of said confidential or proprietary information to third parties.

11.1. The Parties are released from liability for any failure or delay in the performance of the obligations arising herein, where such failure or delay arises out of or is caused directly or indirectly by circumstances beyond the Parties’ reasonable control (including, but not limited to, Acts of God, earthquakes, volcano eruptions, fires, floods, wars, civil or military disturbances, sabotage, terrorism, epidemics, riots, interruptions, loss or malfunctions of utilities, computers (hardware or software) or communication services, DDoS attacks, accidents, labor disputes, acts of any civil or military authority, or governmental actions) provided, however, that the Parties shall use their best endeavors to resume performance as soon as reasonably possible.

11.2. In case such circumstances occur, the Party shall notify the other Party within 10 days.

11.3. If force majeure circumstances continue to remain in place for more than 60 days, each Party has a right to terminate the Agreement unilaterally.

12.1. All disputes related to the conclusion, interpretation, execution, and termination shall be resolved by the Parties through negotiations.

12.2. This Agreement shall be governed exclusively by the laws of Portugal.

12.3. In the case of unresolved disputes using the complaint procedure, as well as in the case of non-response to the claim within the term specified in this Agreement, any dispute, controversy, or claim arising out of or in connection with this Agreement shall be resolved by court.

13.1. By using the Platform, the Customer consents to the Terms of Services.

13.2. The owner of the Website reserves the right to involve third parties to provide the Customer with the services described in the Terms of Services.

13.3. Portugalize reserves the right to modify the Terms of Services in whole or in part at any time. Such changes will be communicated to the Customer by email or a notice on the Website.